This is the summary of consumer reviews for Osaki - OS-4000T Massage Chair - Brown. The BoolPool rating for this product is Good, with 3.80 stars, and the price range is $1899 - $3078.

The Osaki OS-4000T Massage Chair is a high quality and comfortable leather massaging chair with three massaging features, including zero gravity. This chair has massaging nodes from shoulder and head to calf and ankle, giving users a head to toe experience to refresh the body and relieve sore or tense muscles. Users can turn on or off a vibration feature or the heating feature for the back, which helps to loosen muscles. The chair automatically senses the body's pressure points and does so with high accuracy with a full body scan before the massaging begins.

Customers say the chair is very comfortable and beneficial for those who have medical issues or who do strenuous work often. They say they have experienced a number of health benefits from regular massages that feel as natural as a hand massage. They say the chair gets warm when the heat is turned on, and runs quietly as well.

Many customers reported they had issues with being sent a defective chair. Others say when they tried to find replacement parts, they could not find them or were not sent the correct parts. This may be a manufacturer issue.